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Human-Computer Interaction • User Experience • User Centered Design
- EDUCATION
- University of California, Berkeley
- Masters of Information Management & Systems, Focus on HCI, 2008
- Excelsior College, Albany, NY
- Bachelor of Science, Liberal Studies, 2005
- Defense Language Institute, Monterey, CA
- Associate of Arts, Russian, 2004
- SELECTED COURSEWORK
- User Interface Design and Development, Spring 2007
- Instructor: Marti Hearst
- Needs and Usability Assessment, Fall 2007
- Instructor: Nancy van House
- Strategic Computing and Communications Technology, Spring 2007
- Instructor: Hal Varian
- Web-Based Services, Fall 2006
- Instructor: Erik Wilde
- PROFESSIONAL EXPERIENCE
- Bolt | Peters, User Experience Researcher, 2007 – 2009
- Conduct user research. Perform analysis and report on major and minor usability issues in software, web sites and web applications. Clients have included Blue Shield, AAA, Esurance, UCSF Medical Center, and Sony.
- United States Navy, Intelligence Analyst, 2002 – 2006
- Performed intelligence analysis on assignment to the National Security Agency. Supervised a team of 12 linguists performing intelligence work in multiple areas. Independently identified material weaknesses within departmental processes, responded by implementing new technology to guarantee full coverage of mission requirements. Conducted training of staff and new hires. Designed and maintained the front-end of multiple internal websites, providing interface to all intelligence agencies.
- PROFICIENCIES
- Software:
- Adobe Photoshop, Adobe Illustrator, Macromedia Dreamweaver, Adobe Acrobat, Microsoft Office
- Programming:
- Proficient with Java, HTML, XML, familiarity with PHP
- Languages:
- Fluent in Russian, Spanish
- SECURITY CLEARANCE
- Active Top Secret/SCI/TK Clearance (date of issue 4 Apr 2003)
- Agency Special Background Investigation (date of issue 11 Sep 2002)
- Passed Counter-Intelligence Polygraph Examination (completed on 28 May 2003)